Microsoft Dynamics CRM 4.0 Professional for Federal Government Agencies
Accessible • Streamlined • Organized • Synchronized • Efficient • Simplified • Reliable
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WORKS THE WAY YOU DO
Microsoft CRM 4.0 Professional integrates directly into Outlook and other Microsoft Office applications including Microsoft Office Word, Excel®, and PowerPoint®, enabling your staff to work within the familiar, comfortable Outlook environment. The result: everyone in your agency will quickly be able to begin using Microsoft CRM 4.0 Professional tools for managing constituents, service delivery, and workflow processes.
WORKS THE WAY YOUR AGENCY DOES
Meet your agency’s business requirements by tailoring Microsoft CRM 4.0 Professional to match your specific mission. Intuitive, Web-based design tools make it easy to modify application forms, data fields, and relationships. Federal agencies don't have to change their way of operating to use Microsoft CRM 4.0 Professional.
WORKS THE WAY TECHNOLOGY SHOULD
From more reliable installations or upgrades to improved performance, more streamlined deployment and management, and enhanced security, Microsoft CRM 4.0 Professional provides capabilities that will minimize administrative and operational costs and improve user productivity.
Agency managers can be confident that data is security-enhanced to optimize confidentiality because Microsoft has built the latest security enhancements into Microsoft CRM 4.0 Professional. And system management is simplified with advanced diagnostic tools and advanced installation processes.
Microsoft CRM 4.0 Professional offers the power federal agencies need to manage growing workloads. It builds on the full power of Microsoft SQL Server Reporting Services to give government agencies a scalable platform for reporting and analysis. Plus, Microsoft CRM 4.0 Professional integration with Microsoft Excel enables a live connection between Excel and the underlying data source. So data can be collected, taken into the field and updated, and then automatically transferred to the Excel spreadsheet.
PROVIDING SOLUTIONS FOR:
• Correspondence and Targeted Outreach Management
• Call Center Management
• Case and Contract Management
• Grant Management
• Field Inspection
• Contact and Issue Management
• Emergency and Response Tracking
• Intelligence Gathering
• Investigation Management
• Recruiting and Retention
• Depot and Asset Management
• Suspense and Tracking Task Management
